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ShopGuide Assistant: AI Shop Assistant for Shopify Stores with Large Catalogs
Every conversation with your AI shop assistant becomes customer research. Discover what's confusing shoppers, what they're searching for, and exactly what to improve next. With our solutions you get:
A free extra shop assistant
Available around the clock. It helps customers find products, compare options, understand your policies, and buy with more confidence, without them ever having to email or wait.
A monthly improvement consultant
Every question your customers ask is a clue. Each month, I review what they asked, where they got stuck, and what they couldn't find, then turn it into a short, practical list of what to fix first.
Product Description
ShopGuide Assistant is an AI-powered shop assistant built for Shopify stores managing 1,000+ products, where customers often can't find, compare, or confirm the right product fast enough to check out. It combines a 24/7 on-page AI assistant with a monthly human consultation service that reviews real customer questions and flags gaps in your product pages.
What makes it different from a standard chatbot?
Most Shopify chatbots sit in a corner widget and answer generic FAQs. ShopGuide integrates directly on the product page itself ("On-Page Integration") and connects natively to the Shopify API, so it can search, compare, and recommend across your entire live catalog, not a pre-scripted set of canned answers.
Goes beyond your Shopify catalog
ShopGuide can connect to your suppliers' external websites to pull in installation manuals, compatibility guides, technical specifications, and more. This means shoppers get accurate, up-to-date answers drawn from your suppliers' own documentation, directly on your product page, without you having to manually copy that content into Shopify.
AI that flags gaps + a human who fixes them
The tool doesn't just answer questions, it tracks what shoppers are asking that your product pages can't answer yet. Every month, a human consultant reviews those knowledge gaps with you, identifies which missing information is costing you sales, and helps you prioritise and write the content that closes those gaps. It's not just automation: it's a feedback loop between your customers, your pages, and an expert who knows what to do with that data.
What problems does ShopGuide solve?
- Reduces abandoned sales by answering product questions the moment a shopper hesitates, instead of losing them to a tab close
- Cuts support tickets on delivery, returns, and warranty questions by answering them inline before a customer has to email
- Improves product pages over time by surfacing the questions customers ask that your current copy doesn't answer
- Reduces returns by helping shoppers confirm compatibility and fit before they buy, not after
Integrations
Checkout, Shopify Admin, Shopify Sidekick, Alia, Judge.me, Klaviyo, Rivyo, Smile
Pricing
| Tier | Price | Best for |
|---|---|---|
| Hire an Intern | €49 | Smaller catalogs testing AI assistance |
| Hire an Employee | €199 | Mid-size catalogs needing full setup and customization |
| Hire a Manager | €499 | Large catalogs wanting ongoing consultation and brand customization |
Available as a one-time purchase or monthly subscription. Setup assistance included. Backed by a 30-day money-back guarantee.
Why it pays for itself
5
Fewer lost sales: customers get an answer instead of leaving
5
Fewer support tickets: delivery, returns, sizing, and warranty questions get handled automatically
5
Fewer lost sales: customers get an answer instead of leaving
5
Fewer support tickets: delivery, returns, sizing, and warranty questions get handled automatically
5
Better product pages: repeated questions show you exactly what's missing
5
Fewer returns: customers understand fit and compatibility before they buy
5
Better product pages: repeated questions show you exactly what's missing
5
Fewer returns: customers understand fit and compatibility before they buy
ShopGuide AI Assistent
