Stop guessing why customers don't buy

Add an AI assistant to your store that helps customers 24/7, every conversation with your AI shop assistant becomes customer research. Discover what's confusing shoppers, what they're searching for, and exactly what to improve next.

After the AI assistant collects useful customer signals we then help translate those signals into practical Shopify tasks. Think of improving product descriptions, adding missing FAQs, adjusting navigation, creating comparison sections, improving return information, adding filters, or identifying products customers are asking for.

View demo store here

Test app for free

Owner Creating Home Verified Buyer

This app is the best thing you can do for your customers to help them find the exact product they need in large catalogue stores. And the best thing you can do for yourself to see what needs improving in your store to help convert.

An extra shop assistant

Available around the clock. It helps customers find products, compare options, understand your policies, and buy with more confidence, without them ever having to email or wait.

Your customers are already telling you what to fix.

Let's put an assistant in your store that helps them today, and gives you a clear plan for tomorrow.

A monthly improvement consultant

Every question your customers ask is a clue. Each month, we review what they asked, where they got stuck, and what they couldn't find, then turn it into a short, practical list of what to fix first.

Choose your level of support.

Assistant setup, a monthly summary of top questions, a 30-minute review call. Or take it further: a full insight report, a prioritised improvement list, and implementation hours included.

See It In Action

Learn how AI Agents, autonomous shopping, and guided discovery are transforming high-SKU stores and increasing AOV.
View demo Store here; read the Creating Home case study, or test the app in your store for free, up to 5 orders.

ShopGuide & Brugts Services Intern

ShopGuide & Brugts Services Employee

ShopGuide & Brugts Services Manager

Monthly Price & 30-day money-back guarantee

$49.99/ month

$199.99/ month

$499.99/ month

Support

Email Support

Live Chat Support

Live 1-on-1 Support

Brugts Services Support

Monthly maintenance check of your theme and app

Everything from Basic Brugts Services Package

Everything from Grow Brugts Services Package

Setup Guide

On-Page AI Agent

Complete Analysis Dashboard

Full Appearance Customizer

AI visibility Audit

Book a call

Fewer lost sales: customers get an answer instead of leaving

Fewer support tickets, questions get handled automatically

Better product pages: questions show you exactly what's missing

Fewer returns: customers understand compatibility and fit

Frequently Asked Questions

Have questions? We've got answers. If you can't find what you're looking for, reach out to our team.

Chat With Us

How does Agentic Commerce increase Shopify sales?

Agentic commerce agents proactively engage visitors, make autonomous product recommendations, and remove buying barriers through intelligent decision-making. The AI agents learn from every interaction to continuously optimize the shopping experience.

How long does it take to integrate ShopGuide into my Shopify store?

The ShopGuide integration is quick and straightforward. After our initial consultation and analysis of your store, we can typically set up the AI chat within 24-48 hours. Installation is done via a simple code snippet that we implement for you. Customization to your brand design and training with your product information are included. After a short test phase, the chat can go live, without interrupting your daily business.

Can I customize the chat to match my brand design?

Absolutely! The AI chat is fully customizable and integrates seamlessly into your brand design. You can customize the colors, fonts, bubble shape, and all text elements. You can also choose the chat's position on the website (embedded or as a bubble). We handle the entire customization for you, so the chat feels like a natural part of your store rather than a foreign object.

How does the chat know what to say about my products?

ShopGuide uses the native Shopify Catalog API to look for matching products on the spot. No database or training needed.

Repeated questions are flagged and can lead into smaller projects to enhance the purchase funnel.

Why do I need Brugts Services and the app?

The app gives your store a 24/7 assistant and collects what customers are really asking for. On its own, that's just data.

Every month, we turn it into a short list of what to fix first, if needed we even help with implementing this in your store on a per project bases.

Does ShopGuide work in multiple languages?

Yes. Shoppers can chat in their preferred language; ShopGuide responds in that conversation while staying grounded in your live Shopify catalog and policies. Pair it with Shopify Markets and translated store content for a fully localized experience.
ShopGuide also has a build in option to translates chats to your native language so you can easily read the chat in your language.

SRW

Owner Sim Race WebShop Verified Buyer